Creating Passionate Users: Knocking the exuberance out of employees

Knocking the exuberance out of employees

In an earlier post I said, "If you asked the head of a company which employee they'd prefer: the perfect team player who doesn't rock the boat or the one who is brave enough to stand up and fight for something rather than accept the watered-down group think that maintains the status quo (or makes things worse), who would they SAY they'd choose? Who would they REALLY choose?

In his book Re-imagine", Tom Peters says, "We will win this battle... and the larger war... only when our talent pool is both deep and broad. Only when our organizations are chock-a-block with obstreperous people who are determined to bend the rules at every turn..."

So yes, I'm thinking Mr. CEO of Very Large Company would say that their company should take the upstart whatever-it-takes person over the ever-compromising team player. "If that person shakes us up, gets us to rethink, creates a little tension, well that's a Good Thing", the CEO says. riiiiiiiiiight. While I believe most CEOs do think this way, wow, that attitude reverses itself quite dramatically the futher you reach down the org chart. There's a canyon-sized gap between what company heads say they want (brave, bold, innovative) and what their own middle management seems to prefer (yes-men, worker bees, team players). "

Read on ...Knocking the exuberance out of employees

Creating Passionate Users: One of us is smarter than all of us

One of us is smarter than all of us



You've heard the saying 'none of us is as smart as all of us', and you've felt the pressure. A group of individuals working together as a team can do better work, reach better decisions, etc. After all, two heads are better than one. Right?

Given how much I can't stand (with a passion) that idea, I almost skipped the keynote talk by James Surowiecki, author of The Wisdom of Crowds. And that would have sucked. Because what he said was amazing, and I had his perspective (mostly) wrong.

He started with a few thoughts on how ants (and so many other creatures) are quite simple and stupid, but that their intelligence and complexity grows with the number of interactions between them. More ant interaction equals more sophisticated behavior. It's similar to flocking behavior, of course, where birds follow very simple rules but complex behavior emerges.

And that's all great and intuitive... until you get to humans. Humans, he said, demonstrate the opposite principle: more interactions equals dumber behavior. When we come together and interact as a group seeking consensus, we lose sophistication and intelligence. Ants get smarter while we get dumber.

So how does this track with the name of his book?

Read on ...Creating Passionate Users: One of us is smarter than all of us

Creating Passionate Users: The power of One

The power of One

If you asked the head of a company like, oh I don't know... Sun for example, which employee he'd prefer: the perfect team player who doesn't rock the boat or the one who is brave enough to stand up and fight for something rather than accept the watered-down group think that maintains the status quo (or makes things worse), which would he choose?

In his book Re-imagine', Tom Peters says, 'We will win this battle... and the larger war... only when our talent pool is both deep and broad. Only when our organizations are chock-a-block with obstreperous people who are determined to bend the rules at every turn...'

I'm guessing there aren't many CEOs who'd publicly disagree with Tom on that.

So yes, I'm thinking Mr. CEO of Very Large Company would say that their company should take the upstart whatever-it-takes person over the ever-compromising team player. 'If that person shakes us up, gets us to rethink, creates a little tension, well that's a Good Thing', the CEO says. riiiiiiiiiight. While I believe most CEOs do think this way, wow, that attitude reverses itself quite dramatically the futher you reach down the org chart."

Read on ...Creating Passionate Users: The power of One

Creating Passionate Users

This blog has always been about optimism, creating better user experiences, helping users spend more time in flow, and learning. There are 405 posts here. More importantly, there are nearly 10,000 comments from y'all that add so much more to the topics, and from which myself and others have learned a great deal. I don't want the last thing people remember about this blog to be The Bad Things.

Read on...Creating Passionate Users

How to Ask for (and Get) a Raise - Stepcase Lifehack

How to Ask for (and Get) a Raise - Stepcase Lifehack

Asking for a raise can be a fearsome experience. If you’re like most people, you worry that asking for more will make you appear uncommitted. Or that you’ll be talked into settling for what you’ve already got. Or even that you’ll be seen as greedy if you ask to be rewarded well for work you do well.

“The first thing that people associate negotiation with is buying a car,” says career coachMalcolm Munro,”and so they’re always afraid that they’re going to get screwed.” What’s more, he says, the people that usually are most deserving of a raise are the people that are least comfortable singing their own praise.

And singing your own praise is important. In the end, getting a big raise boils down to three simple steps:

1. Be worth more,
2. Demonstrate your worth, and
3. Ask for the raise.

The clearer you are about your value and accomplishments, the more likely your boss is to give you that raise.

Read on ...How to Ask for (and Get) a Raise - Stepcase Lifehack

Wise Money – 5 Tips From Billionaire Investor Warren Buffett - Stepcase Lifehack

Wise Money – 5 Tips From Billionaire Investor Warren Buffett - Stepcase Lifehack

Want to make investment decisions that lead to wealth in the long term? That’s just what billionaire Warren Buffett has been doing for years. Whether you have $5 or $50 million, Buffett’s wisdom will ring true as you work to make the best choices for your situation.

From the master himself, five tips you can take to the bank.

Visit the site to read on....

Kiva - Loans that change lives

Kiva - Loans that change lives

Help the entrepreneurs of the world by lending to them.

You also get back your money in a year which you could

use to lend it to the other.

Kiva connects the "givers" (lenders who have sufficient money to support their basic lives and want to help borrowers who need micro-financing to support their small business activities to support their life.

If the economy does well it will in turn favor you. It's a synergistic phenomena.

How To Start and Run a Mastermind Group - Stepcase Lifehack

How To Start and Run a Mastermind Group - Stepcase Lifehack

This is a great post on starting a Mastermind Group.

Some people like to cooperate with others to achieve their goals, while others prefer to chase their dreams on their own. I find that involving mutually committed partners in my pursuits is intensely rewarding – especially mastermind groups. I’ve strengthened my friendships, made measurable progress towards my goals, and continue to grow thanks to the support I’ve received in my mastermind groups over the years.

In this article I’ll lay out what a mastermind group is, the benefits of having a mastermind group, and concrete strategies and actions you can take to start your own mastermind group today.

What Is A Mastermind Group?

The first place I came across the concept of a mastermind was in Napoleon Hill’s Think and Grow Rich. In it, Hill describes a mastermind group as:

The coordination of knowledge and effort of two or more people, who work toward a definite purpose, in the spirit of harmony.

In my experience, my mastermind groups have formed around multiple people striving for a common purpose – from goals as small as college admissions and improving fitness, to as large as your entire life.

Read on to find out more.

Johan Rockstrom: Let the environment guide our development | Video on TED.com

Johan Rockstrom: Let the environment guide our development | Video on TED.com

About this talk

Human growth has strained the Earth's resources, but as Johan Rockstrom reminds us, our advances also give us the science to recognize this and change behavior. His research has found nine "planetary boundaries" that can guide us in protecting our planet's many overlapping ecosystems.

About Johan Rockstrom

If Earth is a self-regulating system, it's clear that human activity is capable of disrupting it. Johan Rockstrom has led a team of scientists to define the nine Earth systems that need to be...

Talk Transcript:

We live on a human-dominated planet, putting unprecedented pressure on the systems on Earth.This is bad news, but perhaps surprising to you,it's also part of the good news. We're the first generation, thanks to science, to be informed that we may be undermining the stability and the abilityof planet Earth to support human development as we know it. It's also good news, because the planetary risks we're facing are so large, that business as usual is not an option. In fact, we're in a phase where transformative change is necessary, which opens the window for innovation,for new ideas and new paradigms. This is a scientific journey on the challenges facing humanity in the global phase of sustainability.

On this journey, I'd like to bring, apart from yourselves, a good friend, a stakeholder, who's always absent when we deal with the negotiations on environmental issues, a stakeholder who refuses to compromise -- planet Earth. So I thought I'd bring her with me today, on stage, to have her as a witness of a remarkable journey,which humbly reminds us of the period of grace we've had over the past 10,000 years. This is the living conditions on the planet over the last 100,000 years. It's a very important period. It's roughly half the period when we've been fully modern humans on the planet. We've had the same, roughly, abilities that developed civilizations as we know it. This is the environmental conditions on the planet.

Here, used as a proxy, temperature variability. It was a jumpy ride. 80,000 years back in a crisis, we leave Africa, we colonize Australia in another crisis, 60,000 years back, we leave Asia for Europe in another crisis, 40,000 years back, and then we enter the remarkably stable Holocene phase, the only period in the whole history of the planet, that we know of, that can support human development.A thousand years into this period, we abandon our hunting and gathering patterns. We go from a couple of million people to the seven billion people we are today, The Mesopotamian culture: we invent agriculture, we domesticate animals and plants. You have the Roman, the Greek and the story as you know it. The only place, as we know it,that can support humanity.

The trouble is we're putting a quadruple sqeeze on this poor planet, a quadruple sqeeze, which, as its first squeeze, has population growth, of course.Now, this is not only about numbers. This is not only about the fact that we're seven billion peoplecommitted to nine billion people, it's an equity issue as well. The majority of the environmental impacts on the planet have been caused by the rich minority, the 20 percent that jumped onto the industrial bandwagon in the mid-18th century. The majority of the planet, aspiring for development, having the right for development, are in large aspiring for an unsustainable lifestyle, a momentous pressure.

The second pressure on the planet is, of course, the climate agenda, the big issue, where the policy interpretation of science is that it would be enoughto stabilize greenhouse gases at 450 ppm to avoid average temperatures exceeding two degrees, to avoid the risk that we may be destabilizing the West Antarctic Ice Sheet, holding 6 meters -- level rising, the risk of destabilizing the Greenland Ice Sheet, holding another seven meters -- sea level rising. Now, you would have wished the climate pressure to hit a strong planet, a resilient planet,but unfortunately, the third pressure is the ecosystem decline. Never have we seen, in the past 50 years, such a sharp decline of ecosystem functions and services on the planet, one of them being the ability to regulate climate on the long term, in our forests, land and biodiversity.

The forth pressure is surprise, the notion and the evidence that we need to abandon our old paradigm, that ecosystems behave linearly, predictably, controllably in our, so to say, linear systems, and that, in fact, surprise is universal, as systems tip over very rapidly, abruptly and often irreversibly. This, dear friends, poses a human pressure on the planet of momentous scale. We may, in fact, have entered a new geological era,the Anthropocene, where humans are the predominant driver of change at a planetary level.

Now, as a scientist, what's the evidence for this?Well, the evidence is, unfortunately, ample. It's not only carbon dioxide that has this hockey stick pattern of accelerated change. You can take virtually any parameter that matters for human well-being -- nitrous oxide, methane, deforestation, overfishing land degredation, loss of species --they all show the same pattern over the past 200 years. Simultaneously, they branch off in the mid-50s, 10 years after the second world war, showing very clearly that the great acceleration of the human enterprise starts in the mid-50s. You see, for the first time, an imprint on the global level. And I can tell you, you enter the disciplinary research in each of these, you find something remarkably important, the conclusion that we may have come to the point where we have to bend the curves, that we may have entered the most challenging and exciting decade in the history humanity on the planet, the decade when we have to bend the curves.

Now, as if this was not enough -- to just bend the curves and understanding the accelerated pressure on the planet -- we also have to recognize the fact that systems do have multiple stable states, separated by thresholds -- illustrated here by this ball and cup diagram,where the depth of the cup is the resilience of the system. Now, the system may gradually -- under pressure of climate change, erosion, biodiversity loss -- lose the depth of the cup, the resilience, but appear to be healthy and appear to suddenly, under a threshold, be tipping over. Upff. Sorry. Changing state and literally ending up in an undesired situation, where new biophysical logic takes over, new species take over, and the system gets locked.

Do we have evidence of this? Yes, coral reef systems. Biodiverse, low-nutrient, hard coral systems under multiple pressures of overfishing,unsustainable tourism, climate change. A trigger and the system tips over, loses its resilience, soft corals take over, and we get undesired systemsthat cannot support economic and social development. The Arctic, a beautiful system, a regulating biome at the planetary level, taking the knock after knock on climate change, appearing to be in a good state. No scientist could predict that in 2007, suddenly, what could be crossing a threshold. The system suddenly, very surprisingly, loses 30 to 40 percent of its summer ice cover.And the drama is, of course, that, when the system does this, the logic may change. It may get locked in an undesired state, because it changes color, absorbs more energy, and the system may get stuck. In my mind, the largest red flag warning for humanity that we are in a precarious situation. As a sideline, you know that the only red flag that popped up here was a submarine from an unnamed country that planted a red flag at the bottom of the Arctic to be able to control the oil resources.

Now, if we have evidence, which we now have, that wetlands, forests, [unclear], the rainforests,behave in this nonlinear way. 30 or so scientists around the world gathered and asked a question for the first time, "Do we have to put the planet into the the pot?" So we have to ask ourselves: are we threatening this extraordinarily stable Holocene state? Are we in fact putting ourselves in a situation where we're coming too close to thresholds that could lead to deleterious and very undesired, if now catastrophic, change for human development? You know, you don't want to stand there. In fact, you're not even allowed to standwhere this gentleman is standing, at the foaming, slippery waters at the threshold. In fact, there's a fence quite upstream of this threshold, beyond which you are in a danger zone. And this is the new paradigm, which we gathered two, three years back, recognizing that our old paradigm of just analyzing and pushing and predicting parameters into the future, aiming at minimalizing environmental impacts, is of the past.

Now we to ask ourselves: which are the large environmental processes that we have to be stewards of to keep ourselves safe in the Holocene? And could we even, thanks to major advancements in Earth systems science, identify the thresholds, the points where we may expect nonlinear change? And could we even define a planetary boundary, a fence, within which we then have a safe operating space for humanity? This work, which was published in "Nature," late 2009,after a number of years of analysis, led to the final proposition, that we can only find nine planetary boundaries with which, under active stewardship,would allow ourselves to have a safe operating space. These include, of course, climate. It may surprise you that it's not only climate. But it shows that we are interconnected, among many systems on the planet, with the three big systems, climate change, stratospheric ozone depletion and ocean acidification being the three big systems, where the scientific evidence of large-scale thresholds in the paleo-record of the history of the planet.

But we also include, what we call, the slow variables, the systems that, under the hood,regulate and buffer the capacity of the resilience of the planet -- the interference of the big nitrogen and phosphorus cycles on the planet, land use change, rate of biodiversity loss, freshwater use,functions which regulate biomass on the planet, carbon sequestration, diversity. And then we have two parameters which we were not able to quantify -- air pollution, including warming gases and air-polluting sulfates and nitrates, but also chemical pollution. Together, these form an integrated whole for guiding human development in the Anthropocene, understanding that the planet is a complex self-regulating system. In fact, most evidence indicates that these nine may behave as three Musketeers -- "One for all. All for one." You degrade forests, you go beyond the boundary on land, you undermine the ability of the climate system to stay stable. The drama here is, in fact, that it may show that the climate challenge is the easy one, if you consider the whole challenge of sustainable development.

Now this is the Big Bang equivalent then of human development within the safe operating space of the planetary boundaries. What you see here in black line is the safe operating space, the quantified boundaries, as suggested by this analysis. The yellow dot in the middle here is our starting point, the pre-industrial point, where we're very safely in the safe operating space. In the 50s, we start branching out. In the 60s already, through the green revolution and the Haber-Bosch processof fixing nitrogen from the atmosphere -- you know, human's today take out more nitrogen from the atmosphere than the whole biosphere does naturally as a whole. We don't transgress the climate boundary until the early '90s, actually, right after Rio. And today, we are in a situation where we estimate that we've transgressed three boundaries, the rate of biodiversity loss, which is the sixth extinction period in the history of humanity -- one of them being the extinctions of the dinosaurs -- nitrogen and climate change. But we still have some degrees of freedom on the others,but we are approaching fast on land, water, phosphorus and oceans. But this gives a new paradigm to guide humanity, to put the light on our, so far, overpowered industrial vehicle, which operates as if we're only on a dark, straight highway.

Now the question then is: how gloomy is this? Is then sustainable development utopia? Well, there's no science to suggest. In fact there is ample science to indicate that we can do this transformative change, that we have the ability to now move into a new innovative, a transformative gear, across scales. The drama is, of course, is that 200 countries on this planet have to simultaneously start moving in the same direction.But it changes fundamentally our governance and management paradigm, from the current linear,command and control thinking, looking at efficiencies and optimization towards a much more flexible, a much more adaptive approach,where we recognize that redundancy, both in social and environmental systems, is key to be able to deal with a turbulent era of global change.We have to invest in persistence, in the ability of social systems and ecological systems to withstand shocks and still remain in that desired cup. We have to invest in transformations capability, moving from crisis into innovation, and the ability to rise after a crisis, and, of course, to adapt to unavoidable change. This is a new paradigm. We're not doing that at any scale on governance.

But is it happening anywhere? Do we have any examples of success on this mindshift being applied at the local level? Well, yes, in fact we do,and the list can start becoming longer and longer.There's good news here, for example, from Latin America, where plow-based farming systems of the '50s and '60s led farming basically to a dead-end, with lower and lower yields, degrading the organic matter and fundamental problems at the livelihood levels in Paraguay, Uruguay, and a number of countries, Brazil, leading to innovation and entrepreneurship among farmers in partnership with scientists into an agricultural revolution of zero tillage systems combined with mulch farming with locally adapted technologies,which today, for example, in some countries, have led to a tremendous increase in area under mulch, zero till farming, which, not only produces more food, but also sequesters carbon.

The Australian Great Barrier Reef is another success story. Under the realization from tourist operators, fishermen, the Australian Great Barrier Reef Authority and scientists that the Great Barrier Reef is doomed under the current governance regime. Global change, beautification [unclear] culture, overfishing and unsustainable tourism, all together placing this system in the realization of crisis. But the window of opportunity was innovation and new mindset, which today has led to a completely new governance strategy to build resilience, acknowledge redundancy and invest in the whole system as an integrated whole, and then allow for much more redundancy in the system.

Sweden, the country I come from, has other examples, where wetlands in southern Sweden were seen as -- as in many countries -- as flood-prone polluted nuisance in the peri-urban regions.But again, a crisis, new partnerships, actors locally, transforming these into a key component of sustainable urban planning. So crisis leading into opportunities.

Now, what about the future? Well, the future, of course, has one massive challenge, which is feeding a world of nine billion people. We need nothing less than a new green revolution, and the planet boundaries shows that agriculture has to go from a source of greenhouse gases to a sink. It has to basically do this on current land. We cannot expand anymore, because it erodes the planetary boundaries. We cannot continue consuming water as we do today, with 25 percent of world rivers not even reaching the ocean. And we need a transformation. Well, interestingly, and based on my work and others in Africa, for example, we've shown that even the most vulnerable small-scale rainfall farming systems, with innovations and supplementary irrigation to bridge dry spells and droughts, sustainable sanitation systems to close the loop on nutrients from toilets back to farmers' fields, and innovations in tillage systems, we can triple, quadruple, yield levels on current land.

Elinor Ostrom, the latest Nobel laureate of economics, clearly shows empirically across the world that we can govern the commons if we invest in trust, local, action-based partnerships and cross-scale institutional innovations, where local actors, together, can deal with the global commons at a large scale. But even on the hard policy area we have innovations. We know that we have to move from our fossil dependence very quickly into a low-carbon economy in record time.And what shall we do? Everybody talks about carbon taxes -- it wont work -- emission schemes,but for example, one policy measure, feed-in tariffs on the energy system, which is already applied,from China doing it on offshore wind systems, all the way to the U.S., where you give the guaranteed price for investment in renewable energy, but you can subsidize electricity to poor people. You get people out of poverty. You solve the climate issue with regards to the energy sector, while at the same time, stimulating innovation -- examples of things that can be out scaled quickly at the planetary level.

So there is, no doubt, opportunity here, and we can list many, many examples of transformative opportunities around the planet. The key though in all of these, the red thread, is the shift in mindset,moving away from a situation where we are simply are pushing ourselves into a dark future, where we instead [unclear] our future, and we say, "What is the playing field on the planet? What are the planetary boundaries within which we can safely operate?" and then backtrack innovations within that. But of course, the drama is, it clearly showsthat incremental change is not an option.

So, there is scientific evidence. They sort of say the harsh news, that we are facing the largesttransformative development since the industrialization. In fact, what we have to do over the next 40 years is much more dramatic and more exciting than what we did when we moved into the situation we're in today. Now, science indicates that, yes, we can achieve a prosperous future within the safe operating space, if we move simultaneously, collaborating on a global level, from local to global scale, in transformative options, which build resilience on a finite planet.

Thank you.

(Applause)